Principal Consultant

Claire Robertin

Claire M. Robertin stands as a beacon of expertise and innovation in the IT consulting industry. With over 30 years of rich experience, Claire has carved a niche as a Global Customer Success Leader, blending her profound knowledge in customer success strategy with a passion for technology and client relations. Her journey in the tech world has been marked by significant roles, including her current position as Director at TetraScience and her impactful tenure at Saama Technologies and Veeva Systems.

Claire's core competencies lie in customer success and retention, strategic leadership, and project management, particularly in the realm of Software as a Service (SaaS). Her career highlights are numerous, from crafting strategic visions for customer success environments to leading the successful transition of first-level support functions. A standout achievement includes driving the completion of a global Salesforce.com project, significantly impacting customer satisfaction and operational efficiency.

Educationally, Claire is as accomplished as she is professionally, holding a Master of Science in Healthcare Informatics from the University of Central Florida and several other certifications, including Certified ScrumMaster® and Certified Healthcare Data Analyst. Her educational background reinforces her deep understanding of IT's role in various sectors, especially healthcare.

Before her ascent in the corporate world, Claire was the President/Owner of C.M. Bailey Enterprises, LLC, where she honed her skills in internet technology consulting. This role, coupled with her experience at Intel Corporation and Geekdom Productions, provided a solid foundation in project management, customer support, and technical consultation.

At 3R Geeks, Claire brings her wealth of experience, strategic insight, and leadership skills. She is not just a consultant but a visionary, committed to driving success in every client engagement and leading IT projects with a blend of technical proficiency and strategic foresight. Her journey is a testament to her ability to navigate the complex world of IT consulting, making her an invaluable asset to both the team and clients alike.

Principal Consultant

Robbie Bailey Robertin

Robbie Bailey Robertin, a Principal Consultant at 3R Geeks, is a distinguished Organizational Leader and Technology Strategist with an exceptional record in technology strategy alignment and operational impact optimization. His extensive career, spanning over three decades, is marked by significant achievements in client relations management, Salesforce mastery, and project management across various sectors, including financial, government, non-profit, hospitality, and healthcare/life sciences.

Robbie's journey in the IT consulting arena includes pivotal roles at Accenture/Accenture Federal Services and IMS Health/360 Vantage. His tenure at Accenture as a Technology Consulting Manager saw him revolutionize SaaS projects, elevating client experiences through innovative Salesforce implementations and robust project management. At IMS Health/360 Vantage, Robbie's expertise as a Project Manager in life sciences cloud-based solutions further solidified his reputation as a client-focused and results-driven leader. His projects ranged in value from $250,000 to over $100 million, showcasing his ability to manage and scale solutions for a diverse clientele.

A hallmark of Robbie's career has been his ability to mentor and develop both junior and senior developers, instilling a culture of growth and technical excellence. His tenure at Intel Corporation as Manager in various capacities allowed him to lead global teams and implement strategic IT infrastructures, contributing significantly to the company's technological advancements. His managerial roles at First Data Resources/Qualitec Division and Brock Control Systems further demonstrate his diverse skill set and adaptability.

Robbie holds certifications as a SAFe Agilist, ScrumMaster®, Salesforce Service Cloud, Salesforce Admin, and Salesforce App Builder, complementing his extensive technical skills in SQL, JIRA, SOQL, Unix, Salesforce, Certinia, and Financial Force.

At 3R Geeks, Robbie brings a wealth of experience, strategic insight, and a customer-centric approach. His deep understanding of complex IT environments and his ability to lead comprehensive Salesforce.com projects make him an invaluable asset. His leadership is not just about delivering technological solutions; it's about fostering lasting relationships and driving transformative change across multiple industries.

Lead Developer

Zachary Robertin

Zachary Robertin, our Lead Programmer at 3R Geeks, exemplifies a remarkable blend of artistic creativity and technical prowess. His transition from a seasoned performer to a rising star in the IT realm is a story of passion, dedication, and an unwavering commitment to excellence. Zachary's journey in the performing arts, marked by over a decade at renowned venues like Walt Disney World and Universal Studios, honed his skills in teamwork, adaptability, and meticulous attention to detail. These qualities seamlessly translated into his flourishing career in technology.

Joining 3R Geeks as an intern and quickly rising to the role of Lead Programmer, Zachary has proven to be an invaluable asset to our team. His responsibilities encompass the development of sophisticated websites and mobile applications, where he skillfully applies his knowledge of HTML, CSS, Python, and SQL. Zachary's dedication to quality output and his ability to meet deadlines have earned him the reputation of being one of the most dependable and responsive members of our team.

Currently pursuing a B.S. in Computer Science with a concentration in Data Analytics from Wilmington University, Zachary is committed to continuous learning and growth in the field of IT. He is expanding his technical skillset to include advanced programming languages and frameworks such as Bootstrap, Node.js, JavaScript, Java, .Net, Apex, and Salesforce. His interest in Artificial Intelligence and the desire to explore this domain further signify his forward-thinking approach and alignment with the evolving technological landscape.

Zachary's journey from the world of live-action performance to the dynamic field of IT consulting is a testament to his versatility and eagerness to embrace new challenges. His unique background brings a fresh perspective to our team at 3R Geeks, enhancing our creative solutions and contributing to our culture of innovation. Zachary's story is one of transforming dreams into reality, inspiring us all to continually learn, adapt, and excel in our respective fields.